Categorie: Jobs

THE ROLE

The Company is seeking a Sales Account Manager to join the team dedicated to the retail segment. He/She will be accountable for growing either the fashion & beauty retail OR pharma retail vertical, identifying and capitalizing on new business opportunities in one of these sectors, developing the existing portfolio, understanding potential clients’ needs, and establishing and developing relationships with new and long-term key clients.

The ideal candidate will have a track record of strategically targeting new customers, developing opportunities, winning contracts in a challenging environment, and maintaining and developing the Company’s business with the existing clients from his/her assigned segment.

Main responsibilities

• Exploring and developing new business opportunities within his/her allocated sector;
• Strategically researching and prospecting mid-size and large accounts;
• Engaging with existing and potential customers to identify and evaluate their specific needs and ways of collaboration, growing and nurturing relationships with them;
• Developing trusted advisor relationships with key customer stakeholders and executive sponsors, having the ability to understand the organizational culture and specificities of each client;
• Growing the relationships with existing customers by regularly proposing solutions that align with their strategy and/or meet their immediate objectives;
• Building an in-depth knowledge of the assigned market sector and developing trends;
• Analysing the market and competition in terms of product range, services, and sales strategy;
• Ensuring successful follow-through of the sales cycle by maintaining accurate activity and lead qualification information in CRM application for leads, opportunities, offers, contracts, tasks;
• Collaborating with colleagues in pre-sales and project management;
• Drawing up and negotiating non-disclosure agreements and contracts, with the support of the legal team, understanding the importance of contractual agreements for both parties;
• Analysing weekly activity / sales / profitability / solution / business line reports.

INTERNAL CONTACTS

He/She will report to the Sales Manager Retail Vertical and will collaborate closely with other departments (e.g., pre-sales, project managers, etc.).

THE CANDIDATE

Requirements

• Demonstrated experience of minimum 3 years either as a Key Account Manager, Sales, Business Development or related roles;
• Ability to professionally communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level;
• Proven knowledge and execution of successful business development strategies;
• Background in negotiating contracts;
• Strong technical acumen, with the ability to comprehend intricate solutions and integrations, and how these solutions address client challenges;
• Experience in forecasting and tracking account metrics (e.g. monthly and quarterly sales results and annual forecasts);
• Fluent English.

Professional Profile

• Excellent listening, communication, and presentation abilities;
• Strong interpersonal skills, capable of building relationships with professionals at all levels;
• Drive and enthusiasm for sales, with a high customer orientation;
• Excellent organizational skills;
• Team player, with strong collaboration and influencing abilities.